Helpful answers

When you are stranded on the side of the road, you need clear facts and immediate solutions. Discover honest answers about our rates, arrival times, flatbed services, and vehicle recovery across Edmonton and surrounding communities.

Frequently asked questions

At Edmonton Lowcost Towing 24/7, we believe in straightforward communication with no hidden fees or unexpected surprises. Browse our common questions below or call our dispatch team directly for immediate assistance.

How much does a tow or roadside recovery cost?

We provide transparent, budget-friendly rates. Our standard single heavy towing is $175 per hour yard to yard, and double towing (yard-to-yard) is $200 per hour. And For our flatbed service, we charge a $140 hookup fee plus $3 per kilometre. For complex recovery or winch-out jobs, please contact our dispatch team with the details of your situation and we will provide an accurate, upfront quote tailored to your vehicle's conditions.

Do you provide flatbed towing services?

Yes, we specialize in flatbed towing arrangements. Flatbed trucks are ideal for all-wheel-drive vehicles, low-clearance sports cars, luxury models, and vehicles with significant collision damage to prevent any further wear during transport.

How quickly can a tow truck reach me in Edmonton?

Our typical response time is between thirty to forty-five minutes across Edmonton and neighboring areas. Please note that arrival times may extend slightly during severe winter storms or hazardous road conditions to ensure the safety of our drivers and your vehicle.

What roadside assistance services do you offer besides towing?

In addition to standard and heavy-duty towing, we handle complete roadside emergencies 24/7. This includes fast battery boosts, flat tire changes, vehicle lockout assistance, fuel delivery, and winch-out recovery services.

What information should I have ready when calling?

To dispatch the correct truck as quickly as possible, please provide: your exact location or nearest intersection/landmarks, your vehicle's make, model, colour, and licence plate number, and a brief description of the issue (e.g., dead battery, flat tire, stuck in ditch, or engine breakdown).

Do you operate 24 hours a day, 7 days a week?

Yes, Edmonton Lowcost Towing 24/7 is fully available round-the-clock, 365 days a year. Whether you face an early morning breakdown or a late-night highway emergency, our dispatch team is ready to help.

Do you work with insurance or roadside assistance providers?

Yes, we provide itemized, official receipts that you can submit directly to your automotive insurance provider or secondary roadside assistance policy for reimbursement, depending on your coverage plan.

What areas around Edmonton do you service?

We proudly serve the entire city of Edmonton along with nearby surrounding areas including Sherwood Park, St. Albert, Leduc, Beaumont, Spruce Grove, and Stony Plain.

Need emergency towing right now?

Our professional drivers are on standby 24/7 across Edmonton. Call us immediately for rapid dispatch, fair rates, and dependable roadside assistance.